Home / Questions / What is the difference between personalization and customization in Dynamics 365 Finance & Operations?
Explanatory Question

What is the difference between personalization and customization in Dynamics 365 Finance & Operations?

👁 16 Views
📘 Detailed Answer
🕒 Easy to Read
Read the answer carefully and go through the related questions on the right side to improve your understanding of this topic.

Answer with Explanation

  • Personalization refers to non-code, UI-level changes, usually applied at the user or role level (for example: hiding fields, changing layouts).

  • Customization involves code changes, typically done by developers and applied system-wide.

👉 Key exam point: Personalization can sometimes be shared across roles, but it does not require development.