What are the options when out-of-the-box functionality does not meet business requirements?

Short Answer
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Answer:

A solution architect has three options:

  1. Custom-build a new application

  2. Use a third-party (ISV) solution

  3. Work with the customer to remove or adjust the requirement

👉 Best practice: Always prioritize out-of-the-box solutions first to reduce complexity and long-term cost.

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