X++ Programming Language › Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer › Question #22679
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Q

Your company has implemented Microsoft Dynamics 365 finance and operations apps and is looking to enhance their customer engagement by leveraging the Microsoft Power Platform.

You need to design a solution that allows sales representatives to quickly access customer order history and inventory levels while on client sites.

What should you recommend?

ID: #22679 Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer 100 views
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#22679Q ID
ModerateDifficulty
Exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps DeveloperTopic
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  • A Advise sales representatives to access the Dynamics 365 desktop application remotely via a VPN connection. ✔ ✖
  • B Recommend the use of Microsoft Excel to download and carry offline copies of customer order history and inventory levels. ✔ ✖
  • C Suggest setting up email notifications for sales representatives with daily summaries of customer data. ✔ ✖
  • D Integrate Power Apps with Dynamics 365 to create a mobile app that provides real-time access to customer order history and inventory data. ✔ ✖
Correct Answer

Explanation

The correct answer is to integrate Power Apps with Dynamics 365 to create a mobile app that provides real-time access to customer order history and inventory data. This solution would offer the necessary real-time data access for sales representatives while on client sites. Accessing the Dynamics 365 desktop application remotely via a VPN, carrying offline copies of data, or setting up email notifications do not provide immediate, real-time access to detailed customer data when needed and can be impractical or inefficient.

Develop and integrate Microsoft Power Platform - Training | Microsoft Learn

Microsoft Power Platform integration with finance and operations apps - Finance & Operations | Dynamics 365 | Microsoft Learn

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