Q: Where can customers go to create and view information on orders?
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A
The sales and marketing module
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B
The product information management module
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C
The All Sales Orders form
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D
The customer portal
D
Answer:
D
Explanation:
❌ Option A: The sales and marketing module: The sales and marketing module is for internal users to track and manage sales activities.
❌ Option B: The product information management module: The product information management module is used to set up and track the various products you have for sale.
❌ Option C: The All Sales Orders form: Internal users may check the status of sales orders and create new ones within this form, but it isn't for customers to use.
✔️Option D: The customer portal: The customer portal can be configured by your organization to allow customers to create new orders and check the status of existing orders.
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Configure and manage products and inventory in Dynamics 365 Supply Chain Management