✏️ Explanatory Question
An energy company has field workers who schedule installation jobs for heaters. This company uses finance and operations apps for the back office and third-party software as a service (SaaS) to schedule appointments. When field workers schedule appointments, they must look up inventory availability to make sure that installation parts are available for the job.
The real-time data required:
This scenario can be implemented by using a custom service integration pattern.
In finance and operations, have a developer create a custom service to calculate the physical on-hand inventory for a given item.
In the scheduling application, make a real-time call to a custom service endpoint, through either SOAP or REST, to retrieve inventory information for the selected item.