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What are Topics in Copilot Studio?

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Answer with Explanation

Topics define conversational paths that the copilot follows when handling user requests.

Topic Components:

  • Trigger phrases
  • Conversation nodes
  • Questions
  • Conditions
  • Actions
  • Variables
  • Escalation paths

Example:

A user says:

"I want to check my order status."

The Order Status topic is triggered and guides the user through authentication and order retrieval.