✏️ Explanatory Question

How do Variables work in Copilot Studio?

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📘 Detailed Answer
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Answer with Explanation

Variables store information collected during a conversation.

Types:

  • Topic Variables
  • Global Variables
  • System Variables

Examples:

  • Customer Name
  • Employee ID
  • Order Number
  • Email Address

Variables allow the bot to personalize conversations and pass data into actions and flows.