How do you implement Human Agent Escalation?

Question

Accepted Answer

Human escalation transfers the conversation from the bot to a live support representative.
    

    Common Escalation Triggers:

    
        User requests an agent.
        Low confidence responses.
        Sensitive business scenarios.
        Multiple failed attempts.
    

    Benefits:

    
        Improved customer experience.
        Reduced frustration.
        Seamless support process.

How do you implement Human Agent Escalation?

Answer with Explanation