Explanatory Question
When will support for Dynamics AX end?
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It’s not only the cost and the functionality that users should take into account when considering a switch. With Microsoft focusing its attention on Dynamics 365, older versions of Dynamics products will inevitably be left behind.
Microsoft has now announced end dates for Dynamics AX support, with mainstream, non-paid support for AX’s most recent version scheduled to cease in late 2021.
Once mainstream support ends, new features, fixes, and security updates will no longer be issued. After this time, Dynamics AX customers can opt to purchase a plan to gain access to extended support, up until the date that extended support also expires. This usually costs between $100,000 and $150,000 per year.
| Version | Mainstream Support End Date | Extended Support End Date |
| Dynamics AX 2012 | 9th October 2018 | 12th October 2021 |
| Dynamics AX 2012 R2 | 9th October 2018 | 12th October 2021 |
| Dynamics AX 2012 R3 | 12th October 2021 | 10th January 2023 |
Here’s what’s included in each level of support:
Mainstream support
Extended support
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