✏️ Explanatory Question

Why is defining success criteria essential?

👁 16 Views
📘 Detailed Answer
🟢 Easy
← Previous Why must lines of business be evaluated?
💡

Answer with Explanation

Success criteria:

  • Align stakeholders

  • Provide measurable outcomes

  • Guide design decisions

Example:

  • “Reduce customer wait time by 18%”
    This turns vague goals into actionable targets.

← Previous Why must lines of business be evaluated?