Q:
A company uses Dynamics 365 Supply Chain Management. Order processing is performed by a third-party application.

The order processing application needs the product price on a real-time basis from Supply Chain Management.

You need to get the product price in XML format when a new order is created in the third-party application.

Which integration technology should you use?

Select only one answer.

Answer: A

Explanation:

The correct answer is:

The requirement is to:

Support real-time integration.
Use XML as their native message format (WSDL-based).
Suitable for legacy or XML-based systems that need structured data.
Fully supported in Dynamics 365 Supply Chain Management through X++ custom service classes.

REST-based custom service
❌ Uses JSON, not XML. While modern, it doesn’t satisfy the XML format requirement.
OData service
❌ OData also uses JSON, not XML.
❌ Primarily used for data querying, not ideal for real-time XML-based exchange.

✔ SOAP-based custom service

Integration patterns in D365 F&O

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