A company implements Dynamics 365 Supply Chain Management. The company uses a custom feature to capture customer feedback.
The company plans to send the feedback to AI Builder to perform sentiment analysis.
You need to implement Power Automate to send the feedback from Dynamics 365 Supply Chain Management.
Which integration technique should you use to send the feedback to AI Builder?
This item tests the candidate’s knowledge of different integration strategies.
A business event has an endpoint for Power Automate. It can directly be consumed from Power Automate. As soon as the feedback is inserted into the Dynamics 365 Supply Chain Management system, a business event can be triggered to get the data consumed by Power Automate. A virtual entity establishes integration with Microsoft Dataverse. Dual-write establishes integration with Microsoft Dataverse. In this case, you do not require integration with Microsoft Dataverse. Consume external web services is applicable when Dynamics 365 Supply Chain Management is consuming an external web service. This integration is not applicable in this scenario.