Table of Contents

    Discover customer needs as a Solution Architect for Dynamics 365 and Microsoft Power Platform

    Rumman Ansari January 09, 2026 112 views Subject Details
    🔒 Please log in to unlock this course.

    Related Questions

    Question 1
    What is the best one-line summary of customer discovery?
    Locked. Enroll to open this question.
    Question 2
    How do you identify inefficient business processes?
    Locked. Enroll to open this question.
    Question 3
    Why should automation not be applied immediately?
    Locked. Enroll to open this question.
    Question 4
    What is the relationship between success criteria and KPIs?
    Locked. Enroll to open this question.
    Question 5
    Why should success criteria be defined early?
    Locked. Enroll to open this question.
    Question 6
    What is an example of a measurable success criterion?
    Locked. Enroll to open this question.
    Question 7
    How do you convert pain points into requirements?
    Locked. Enroll to open this question.
    Question 8
    What are common enterprise customer pain points?
    Locked. Enroll to open this question.
    Question 9
    Why are APIs and connectors important?
    Locked. Enroll to open this question.
    Question 10
    What is the risk of assuming a solution will work in isolation?
    Locked. Enroll to open this question.
    Question 11
    Why should overlaps between business units be identified?
    Locked. Enroll to open this question.
    Question 12
    Why should future lines of business be discussed during discovery?
    Locked. Enroll to open this question.
    Question 13
    How does data quality affect user adoption?
    Locked. Enroll to open this question.
    Question 14
    Why is historical data important?
    Locked. Enroll to open this question.
    Question 15
    What are data integrity concerns?
    Locked. Enroll to open this question.
    Question 16
    Why is data location important in solution design?
    Locked. Enroll to open this question.
    Question 17
    What does “filling the gaps of pre-discovery” mean?
    Locked. Enroll to open this question.
    Question 18
    Why is connecting with all levels of the organization important?
    Locked. Enroll to open this question.
    Question 19
    How can a solution architect identify potential conflicts early?
    Locked. Enroll to open this question.
    Question 20
    Why can RFPs vary in detail?
    Locked. Enroll to open this question.
    Question 21
    Why is listening more important than talking?
    Locked. Enroll to open this question.
    Question 22
    What soft skills are most important during discovery?
    Locked. Enroll to open this question.
    Question 23
    How does good discovery reduce project failure?
    Locked. Enroll to open this question.
    Question 24
    What is the biggest responsibility of a Solution Architect during discovery?
    Locked. Enroll to open this question.
    Question 25
    Why is communication strategy critical in discovery?
    Locked. Enroll to open this question.
    Question 26
    What is the importance of executive demos?
    Locked. Enroll to open this question.
    Question 27
    Why is a pilot phase important?
    Locked. Enroll to open this question.
    Question 28
    Why is mobile vs non-mobile user identification important?
    Locked. Enroll to open this question.
    Question 29
    How would you handle bad data during migration?
    Locked. Enroll to open this question.
    Question 30
    What discovery challenges exist in global organizations like banks?
    Locked. Enroll to open this question.
    Question 31
    How should risks be handled after identification?
    Locked. Enroll to open this question.
    Question 32
    Why is a tight timeline a discovery risk?
    Locked. Enroll to open this question.
    Question 33
    How do regulatory requirements affect solution design?
    Locked. Enroll to open this question.
    Question 34
    What governance areas should be discussed early?
    Locked. Enroll to open this question.
    Question 35
    Why is governance important during discovery?
    Locked. Enroll to open this question.
    Question 36
    What risks can be identified from RFP analysis?
    Locked. Enroll to open this question.
    Question 37
    Why should customer-specific data definitions be documented?
    Locked. Enroll to open this question.
    Question 38
    Why is understanding industry terminology important?
    Locked. Enroll to open this question.
    Question 39
    What is the benefit of anonymous surveys?
    Locked. Enroll to open this question.
    Question 40
    What is job shadowing?
    Locked. Enroll to open this question.
    Question 41
    When are workshops useful?
    Locked. Enroll to open this question.
    Question 42
    What are different types of discovery techniques?
    Locked. Enroll to open this question.
    Question 43
    What are discovery meetings?
    Locked. Enroll to open this question.
    Question 44
    How can a solution architect add value beyond an RFP?
    Locked. Enroll to open this question.
    Question 45
    Why should you look beyond the RFP?
    Locked. Enroll to open this question.
    Question 46
    What is an RFP?
    Locked. Enroll to open this question.
    Question 47
    How does news about a company affect discovery?
    Locked. Enroll to open this question.
    Question 48
    Why are informal influencers important?
    Locked. Enroll to open this question.
    Question 49
    Who are stakeholders?
    Locked. Enroll to open this question.
    Question 50
    How does public information help during discovery?
    Locked. Enroll to open this question.
    Question 51
    What activities are done before the first customer meeting?
    Locked. Enroll to open this question.
    Question 52
    What are intangible customer needs?
    Locked. Enroll to open this question.
    Question 53
    How should a solution architect respond when a customer asks for a specific feature?
    Locked. Enroll to open this question.
    Question 54
    Why is asking “Why?” important during discovery?
    Locked. Enroll to open this question.
    Question 55
    Why is customer discovery an ongoing process?
    Locked. Enroll to open this question.
    Question 56
    Why is data important during discovery?
    Locked. Enroll to open this question.
    Question 57
    What data-related questions should be asked?
    Locked. Enroll to open this question.
    Question 58
    Why should lines of business be understood?
    Locked. Enroll to open this question.
    Question 59
    How do surveys help in customer discovery?
    Locked. Enroll to open this question.
    Question 60
    How would you summarize the discovery approach?
    Locked. Enroll to open this question.
    Question 61
    How does discovery help project success?
    Locked. Enroll to open this question.
    Question 62
    What is the biggest mistake in customer discovery?
    Locked. Enroll to open this question.
    Question 63
    How does discovery improve user adoption?
    Locked. Enroll to open this question.
    Question 64
    What is the role of a Solution Architect in discovery?
    Locked. Enroll to open this question.
    Question 65
    How should a solution architect communicate with executives vs users?
    Locked. Enroll to open this question.
    Question 66
    How does communication strategy help in discovery?
    Locked. Enroll to open this question.
    Question 67
    What risks can be identified during discovery?
    Locked. Enroll to open this question.
    Question 68
    Why is governance important in a project?
    Locked. Enroll to open this question.
    Question 69
    How can existing business processes be discovered?
    Locked. Enroll to open this question.
    Question 70
    Why should business processes be understood before automation?
    Locked. Enroll to open this question.
    Question 71
    Why are success criteria important?
    Locked. Enroll to open this question.
    Question 72
    How do you define success criteria?
    Locked. Enroll to open this question.
    Question 73
    What are customer pain points?
    Locked. Enroll to open this question.
    Question 74
    Why must existing applications be reviewed?
    Locked. Enroll to open this question.
    Question 75
    What is customer discovery?
    Locked. Enroll to open this question.

    MCQ Section

    MCQ 1
    What is the most important question that you can ask a customer during the discovery process?
    Locked. Enroll to open this MCQ.
    MCQ 2
    At what stage of a project do you learn about your customer?
    Locked. Enroll to open this MCQ.
    MCQ 3
    What is the difference between an objective and a pain point?
    Locked. Enroll to open this MCQ.

    Get MB-700: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect updates by email

    Short, practical lessons and course updates from Rumman Ansari. No spam.