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Home› MB-700: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect› Architect solutions for Dynamics 365 and Microsoft Power Platform› What soft skills are most important during discovery?

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What soft skills are most important during discovery?

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← Previous How does good discovery reduce project failure? Next → Why is listening more important than talking?

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← Previous How does good discovery reduce project failure? Next → Why is listening more important than talking?

📌 Topic Information

Subject MB-700: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

Chapter Architect solutions for Dynamics 365 and Microsoft Power Platform

Sub-Chapter Discover customer needs as a Solution Architect for Dynamics 365 and Microsoft Power Platform

Type Short Answer

Published 12 Jan 2026

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What is customer discovery?

Why is customer discovery an ongoing process?

Why is asking “Why?” important during discovery?

How should a solution architect respond when a customer asks for a specific feature?

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Who are stakeholders?

Why are informal influencers important?

How does news about a company affect discovery?

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