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Q

You use Dynamics 365 Supply Chain Management.

You configure a detour to a menu-specific override for the Sales picking mobile device menu item. You configure the detour to be available from the license plate scan step in the picking process.

Users report that the detour menu item is unavailable from the mobile device app.

You need to ensure that the users can access the detour from the license plate scan step.

What should you do?

ID: #25481 Practice Assessment 9 views
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#25481Q ID
ModerateDifficulty
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  • A Add the detour menu item to the mobile device menu. ✔ ✖
  • B Add the detour menu item to the mobile device steps. ✔ ✖
  • C Add the detour menu item to the mobile device users. ✔ ✖
  • D Create a menu-specific override in the Sales picking menu item for the detour menu item. ✔ ✖
Correct Answer

Explanation

For a detour to work in the Warehouse Management mobile app, the detour menu item must be part of the mobile device menu structure assigned to the user's process flow. Simply configuring the detour at the menu-specific override level is not enough if the detour menu item is not included in the menu. Adding it directly to the mobile device menu ensures that the detour becomes available at the specified step (license plate scan). Adding the detour to mobile device steps or to users is not supported.

Configure detours for steps in mobile device menu items - Training | Microsoft Learn

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