Q
You have a Dynamics 365 Supply Chain Management environment that uses loads and shipments for outbound warehouse processing. A released product has an active unit conversion between Ea and PL.
A sales order line for the product is released to the warehouse and assigned to an open load line. Users cannot update or delete the load line and receive the following error message.
Released quantity cannot be negative.
You identify that the Ea-to-PL unit conversion was changed after the sales order was released.
You need to ensure that users can update or delete the affected load line, and then restore the intended unit conversion.
What should you do first?
Question Info
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Explanation
Objective:
1.3 Configure additional product details
What This Item Tests:
Configure product unit conversions
Additional Reading:
The unit and unit quantity aren't working correctly in the inventory journal | Microsoft Learn
Rationale:
Warehouse load and released quantity calculations depend on the unit conversion that was in effect when the load line was created. Reverting the unit conversion restores consistency between the sales order, load line, and released quantities, ensuring that the load line to be updated or deleted without validation errors. Enabling inventory journal features does not affect warehouse load validation, changing the unit sequence group does not resolve existing quantity mismatches, and manually adjusting released quantities is not supported and does not address the underlying conversion issue.
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