Q
A company uses Microsoft Dynamics 365 Sales with a custom model-driven app that sellers use instead of the standard Sales Hub app.
The sellers cannot open the Copilot immersive experience from the custom app navigation.
You need to make Copilot available directly in the custom app.
What should you do in the app configuration?
Question Info
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Explanation
Objective:
2.1 Design AI and agents for business solutions
What This Item Tests:
Design business terms for Copilot in Dynamics 365 apps for customer experience and service
Additional Reading:
Use Copilot Studio agents in model-driven apps
Rationale:
Including the Copilot immersive experience in the app site map makes the Copilot interface accessible within the custom model-driven app navigation; Enabling Copilot features in Sales Insights controls feature availability but does not expose the Copilot experience in a custom app; Adding a control to a form does not provide access to the immersive Copilot experience; Assigning security roles grants permissions but does not add Copilot to the app navigation.
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