Q
A company has a Microsoft Copilot Studio agent published to Microsoft Teams. The agent was created as a chat-only agent.
The agent runs in a Microsoft Power Platform environment that has Get new features early enabled.
You plan to extend the agent to handle inbound phone calls by using the Telephony channel and Speech & DTMF.
You attempt to enable Optimize for voice, but the option is unavailable.
You need to enable voice authoring features so you can add Speech & DTMF nodes and voice system topics.
What should you do first?
Question Info
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Explanation
Objective:
2.2 Design extensibility of AI solutions
What This Item Tests:
Design agent behaviors in Copilot Studio, including reasoning and voice mode
Additional Reading:
Rationale:
Voice authoring and the Optimize for voice option are not supported when Get new features early is enabled for the hosting Power Platform environment. Disabling this option is required before voice mode can be enabled. Enabling the Telephony channel, changing authentication, or recreating the agent does not remove this platform limitation.
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