Q
A company deploys Microsoft 365 Copilot for Sales to sellers who use Microsoft Teams and Outlook.
Sales meetings are recorded and transcribed in Teams, but meeting insights are not generated.
You need to ensure that meeting insights are generated.
What should you do?
Question Info
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Explanation
Objective:
2.3 Orchestrate configuration for prebuilt agents and apps
What This Item Tests:
Orchestrate the configuration of Microsoft 365 Copilot for Sales and Microsoft 365 Copilot for Service
Additional Reading:
Why are meeting insights not getting generated even if meeting is transcribed?
Deploy and configure Sales in Microsoft 365 Copilot
Rationale:
Meeting insights in Microsoft 365 Copilot for Sales require a supported version of the Sales agent in Microsoft Teams, and version 1.0.9 or later enables this functionality; Disabling optional connected experiences would prevent Copilot features from working; Email thread length is unrelated to meeting insights generation; Turning off Sales Chat would disable Copilot capabilities rather than enable meeting insights.
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