AB-100: Agentic AI Business Solutions Architect › Practice Assessment for Exam AB-100: Agentic AI Business Solutions Architect › Question #26633
Single Choice Moderate

Q

A company has an internal support process that has the following requirements:

  • Employees submit requests using natural language.
  • Requests must be evaluated against policy rules.
  • Follow-up actions must be executed automatically when conditions are met.
  • Exceptions must be routed for human review.

You need to assess the appropriate AI approach to meet the requirements.

What should you do?

ID: #26633 Practice Assessment for Exam AB-100: Agentic AI Business Solutions Architect 5 views
Question Info
#26633Q ID
ModerateDifficulty
Practice Assessment for Exam AB-100: Agentic AI Business Solutions ArchitectTopic
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  • A Use RAG to answer questions and handle decisions that have separate workflows. ✔ ✖
  • B Use an agent to handle conversational input, apply decision logic, and automate actions. ✔ ✖
  • C Use traditional analytics models to classify requests and trigger batch processing jobs. ✔ ✖
  • D Use a large language model (LLM) only to generate responses and rely on humans to perform all actions. ✔ ✖
Correct Answer

Explanation

Objective:

1.1 Analyze requirements for AI-powered business solutions

What This Item Tests:

Assess the use of agents in task automation, data analytics, and decision-making

Additional Reading:

Microsoft 365 Copilot and Copilot agents

Rationale:

An agent is appropriate because the requirements combine conversational interaction, rule-based evaluation, automated task execution, and human-in-the-loop exception handling in a single flow. A standalone language model does not perform actions, RAG focuses on knowledge retrieval rather than decision-making and automation, and traditional analytics models are better suited for batch classification than interactive, real-time workflows.

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