Single Choice Moderate

Q

A company has a Microsoft Copilot Studio agent integrated with Microsoft Dynamics 365 Customer Service telephony for inbound calls.

You need to enable Speech & DTMF and add the required voice system topics without rewriting existing topics or changing conversation logic.

What should you do in Copilot Studio?

ID: #26649 Practice Assessment for Exam AB-100: Agentic AI Business Solutions Architect 5 views
Question Info
#26649Q ID
ModerateDifficulty
Practice Assessment for Exam AB-100: Agentic AI Business Solutions ArchitectTopic

Choose the Best Option

Click any option to instantly check if you're correct.

  • A Enable Optimize for voice and publish the agent. ✔ ✖
  • B Disable Optimize for voice and publish the agent. ✔ ✖
  • C Enable the Telephony channel and keep the agent in text modality. ✔ ✖
  • D Add an End conversation node to the first topic and publish the agent. ✔ ✖
Correct Answer

Explanation

Objective:

2.2 Design extensibility of AI solutions

What This Item Tests:

Design agent behaviors in Copilot Studio, including reasoning and voice mode

Additional Reading:

Configure voice capabilities

Configure your test voice-enabled agent

Rationale:

Enabling Optimize for voice automatically activates Speech & DTMF support and adds the required voice system topics, while preserving existing conversation logic. Enabling the Telephony channel alone or modifying individual topics does not enable voice modality or required system behaviors.

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