A company uses Dynamics 365 Supply Chain Management to distribute baby formula. The company buys extra product from a wholesaler when supplies are low.
A VIP customer orders out-of-stock formula that is in transit from the wholesaler.
You need to ensure that the customer receives the first available stock.
What should you configure?
This item tests the candidate’s knowledge of using a sales order, which is part of the purchase and sales functionality.
You should hold the inventory for the VIP customer. Generating a pick list would just generate the list that needs to be packed. Putting a hold on the order would put the whole order on hold, and it would not be processed until it was taken off hold. Adding line details would do nothing to get the first set of inventories that arrives.
Set up order to cash in Dynamics 365 Supply Chain Management - Training | Microsoft Learn
Reserve inventory quantities - Supply Chain Management | Dynamics 365 | Microsoft Learn