Q
You received a batch of products from a vendor which was found to be defective upon inspection. The products are serialized and you need to ensure that the correct items are returned to the vendor.
You need to process the return ensuring that the specific serial numbers of the defective products are accurately recorded and removed from inventory.
Which two actions should you perform to correctly process the serialized items for return?
Question Info
Select All That Apply
Tick every correct option, then press Check Answer.
Explanation
Option A is correct because when returning serialized items, using the Returned order purchase type allows for accurate recording of serial numbers on the purchase order line. Option B is also correct as performing a pick reserves the items in the warehouse and records the serial numbers, ensuring the correct items are returned. Option C is incorrect because a standard purchase order does not provide the necessary tracking for serialized returns. Option D is incorrect as it does not specify serial numbers, which is essential for serialized item returns.
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