Q
A company uses Microsoft Dynamics 365 Customer Service with a Microsoft Copilot Studio agent packaged in a Microsoft Dataverse solution that includes a custom connector and actions.
The solution is promoted from an environment named Dev to environments named UAT and Prod by using Azure DevOps. After import, the connector and action settings must be reconfigured manually, causing inconsistencies.
You need to implement an ALM process that enables the same solution artifact to be promoted without manual configuration changes.
What should you include in the solution?
Question Info
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Explanation
Objective:
3.3 Design the ALM process for AI-powered business solutions
What This Item Tests:
Design the ALM process for AI in Dynamics 365 apps for customer experience and service
Additional Reading:
Checklist for application lifecycle management
Rationale:
Connection references and environment variables supply environment-specific values to be supplied at deployment time, while keeping the solution artifact consistent across environments. Unmanaged solutions, separate publishers, and excluding components do not support repeatable ALM practices.
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