AB-100: Agentic AI Business Solutions Architect › Practice Assessment for Exam AB-100: Agentic AI Business Solutions Architect › Question #26641
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Q

A company uses Microsoft 365 Copilot and Dynamics 365 Customer Service.

You need to publish an AI agent to Microsoft Teams that can create and update Dynamics 365 cases by running multi-step workflows. The agent must support separate development, test, and production environments by using RBAC and telemetry.

You need to select the most appropriate platform .

Which platform should you use to build and manage the agent?

ID: #26641 Practice Assessment for Exam AB-100: Agentic AI Business Solutions Architect 4 views
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#26641Q ID
ModerateDifficulty
Practice Assessment for Exam AB-100: Agentic AI Business Solutions ArchitectTopic
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Choose the Best Option

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  • A Microsoft Copilot Studio ✔ ✖
  • B Microsoft 365 Copilot Chat ✔ ✖
  • C Microsoft 365 Copilot Agent Builder ✔ ✖
  • D Dynamics 365 Customer Service built-in automation only ✔ ✖
Correct Answer

Explanation

Objective:

1.2 Design overall AI strategy for business solutions

What This Item Tests:

Design a multi-agent solution by using platforms such as Microsoft 365 Copilot, Copilot Studio, and Microsoft Foundry

Additional Reading:Choose between Microsoft 365 Copilot and Copilot Studio to build your agent

Define your solution architecture

Rationale:

Copilot Studio supports multi-step workflows, environment separation, RBAC, telemetry, and managed deployments required for enterprise-grade agents integrated with Dynamics 365. The other options do not provide the necessary ALM, extensibility, or workflow capabilities.

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