Q
A company has an internal employee assistant that answers HR and IT policy questions by using Azure OpenAI and Azure AI Search. The assistant uses the following models:
- A lower-cost model that works well for simple FAQs
- A higher-cost model that provides better accuracy for complex policy scenarios
The assistant will be expanded to handle policy exception requests that require higher accuracy. The Finance team requires that the monthly model spend stays within a fixed budget.
You need to recommend an approach that meets accuracy requirements, while controlling the total cost of ownership (TCO).
What should you recommend?
Question Info
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Explanation
Objective:
1.3 Evaluate the costs and benefits of an AI-powered business solution
What This Item Tests:
Analyze whether to build, buy, or extend AI components for business solutions
Additional Reading:
Adopt, extend and build Copilot experiences across the Microsoft Cloud
Rationale:
Routing requests based on complexity ensures that simple questions can be handled by a lower-cost model, while reserving higher-cost models for scenarios that require greater accuracy, keeping overall spend within budget. Sending all requests to a single model or replacing the solution do not meet the stated cost and accuracy requirements.
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