Q
A customer service agent built in Microsoft Foundry handles mostly simple order-status questions and complex refund and escalation requests.
You need to reduce the total cost of ownership (TCO), while maintaining the response quality of complex requests and supporting peak demand. The solution must use Data Zone Standard deployments.
What should you do?
Question Info
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Explanation
Objective:
1.3 Evaluate the costs and benefits of an AI-powered business solution
What This Item Tests:
Implement a model router to intelligently route requests to the most suitable model
Additional Reading:Model router for Microsoft Foundry
Foundry Models sold directly by Azure
https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/ai-agents/build-secure-process#2-agent-model-selection-strategy
Rationale:
Balanced routing sends simple requests to lower-cost models, while reserving higher-capability models for complex prompts, reducing cost without sacrificing quality and remaining within data zone boundaries. A single large model, global deployments, and custom routing increase costs and operational complexity.
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