Q
A company has frontline users who work in Microsoft Teams. Procedures and manuals are stored in Microsoft SharePoint Online.
You need to recommend a conversational agent solution for Teams. The solution must meet the following requirements:
- Run multi-step workflows.
- Enable business makers to manage day-to-day conversational updates.
- Call a non-Microsoft line-of-business (LOB) system by using the system's REST API.
- Enforce connector governance and environment-level policies for external system access.
Which platform should you recommend to build the agent?
Question Info
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Explanation
Objective:
1.2 Design overall AI strategy for business solutions
What This Item Tests:
Design a multi-agent solution by using platforms such as Microsoft 365 Copilot, Copilot Studio, and Microsoft Foundry
Additional Reading:
Choose between Microsoft 365 Copilot and Copilot Studio to build your agent
Rationale:
Copilot Studio supports building conversational agents for Teams that can ground responses in SharePoint content, orchestrate multi-step workflows, and call external REST APIs through governed connectors, while enabling business makers to manage conversational updates. Microsoft 365 Copilot Agent Builder lacks advanced workflow and governance capabilities, Foundry is focused on centralized agent and model orchestration rather than low-code conversational agents, and a fully custom GPU-hosted solution does not align with the governance and maker-ownership requirements.
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