Q
A company plans to deploy a Microsoft Copilot Studio agent in Microsoft Teams to answer employee policy questions by using generative AI.
The company has the following compliance requirements:
- Knowledge retrieval must remain within regional boundaries.
- User prompts and conversation context must NOT be sent to global web services.
Policy documents are stored in Microsoft SharePoint Online across multiple sites.
You need to recommend a knowledge source design for the agent that meets the compliance requirements.
What should you recommend?
Question Info
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Explanation
Objective:
1.2 Design overall AI strategy for business solutions
What This Item Tests:
Determine the use of generative AI and knowledge sources in agents built with Copilot Studio
Additional Reading:
Use public websites to improve generative answers
Explore AI capabilities in Copilot Studio
Rationale:
Using SharePoint knowledge sources ensures that responses are grounded in tenant-controlled SharePoint content with permission trimming, while disabling web-based knowledge sources prevents prompts and conversation context from being sent to global services. Public website knowledge sources do not enforce SharePoint access controls, enabling web search violates the compliance requirements, and Bing Custom Search still routes queries through an external global search infrastructure.
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